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Privacy Policy

We always take your privacy and security matters seriously. Our website uses industry standard SSL encryption throughout. All areas of our business comply with UK Data Protection Act 1998 and EU GDPR 2018 legislation.

We do not participate in the disclosure or resale of customer data. No invasive tracking or targeted advertising happens on this website. We only engage in the collection of data essential to facilitate in providing products or services to you, in a safe and efficient manner.

Any email communication you have with us will be treated in the utmost confidence. We will never forward-on correspondence without your prior permission. Neither will we share your details or add your details to other mailing lists without your prior consent. We will never ask you for personal or confidential details in emails, like credit card details.

In the event that a data breach is suspected or occurs, we will take immediate action to mitigate risks (such as closing parts of the website down or resetting passwords). Either ourselves or a third party (like a payment vendor) will attempt to contact you to provide information and advice.

If you have any questions about how we safeguard your privacy or wish to formally submit a ‘right to be forgotten’ request, please get in touch via the contact page.

Our payment provider (Stripe) processes all payments taken through this website. We do not collect or store your personal or debit/credit card details if you make a payment to us through this website.

Stripe has its own data protection and privacy policies which conform to the GDPR. You can see those here.

Analytics

We use Matomo analytics on this website to see how many visits the site receives. No personal information is collected nor do we share our analytics data with any third party. Some analytics platforms collect your IP Address, which can personally identify you. Our analytics only collects a partial IP Address, which cannot be used to identify anyone.